Returns & Exchanges
At Ra Uru Hu, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, we offer a 30-day return window for all unworn products in their original packaging.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in the original shipping box, ensuring all tags are attached and the original invoice is included.
Ship It Back
Download and print your pre-paid shipping label, attach it to the outside of your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your returned goods, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing